How I can help

I enjoy helping companies be the best they can be through great design and awesome user experiences. Here are a few ways I can help you.

• User research

  Run research projects, identifying the real problems that will make a difference to your service or product.

  Host sessions and create resources that help bring stories to life and excite your whole product team.

• Ideation & design

  Help engage your whole product and development team with a problem or insight. Ideate towards solutions that will elevate you above your competitors.

• Prototyping

  Help turn your ideas into something you can test and learn from.

  From low fidelity prototypes, such as sketches, to more polished and complex artefacts using Figma or similar prototyping tools.

• Usability testing

  Run tests to ensure you are solving the right problems in the right way.

  Help get you meaningful feedback and insights that will further improve your service or app.

• Reviews and critiques

  Help evaluate existing apps or new designs through usability reviews and critiques.

  This will highlight insights that will help you improve the experiences you create.

• Design systems

  Consult on how to get the most out of your design system and help create consistency and efficiency throughout the design and development process.

• Accessibility

  Perform accessibility audits on your apps.

  Help teams with strategies to resolve issues early in your development process.

• Emerging technologies

  Advise on the latest UX trends and emerging technologies, including how to make the most of AI tools in the workplace.

About

I'm a firm beliver that you're always learning. Every experience layers onto the last. Here's a few highlights of my experiences so far.

• 2001

  Started my journey as a developer at a publishing company.

• 2003

  Managed the ecommerce operation there.

• 2005

  Switched to developing websites for financial services.

• 2011

  Led my 1st frontend development team.

• 2012

  Switched my focus to user experience, creating and leading a newly formed team.

• 2015

  Moved to Sydney, Australia and helped set up the design function there.

• 2018

  Returned to UK and managed a global design team.

• 2021

  Focused on design systems as a Product Manager.

• 2023

  Set up on my own...

Contact

If you think I can help your business, please send me a message on LinkedIn to set up a no obligation chat. Thanks!